Diplomat  believes in its products.

We only insist that you give us 30 days notice in the unlikely event you need to leave.

We are so confident that you will not find a better deal anywhere that we will always offer 30 day contracts and no complex financial agreements.

Just think before you sign a finance agreement with a competitor. There is a reason they need you to be tied for 24 months and its not a good reason.

Be nice, think twice before you sign.

Guaranteed fixed prices for 2 years

We guarantee not to increase any of our charges for at least 24 months from the date that you start business with us. In fact most of our customers will tell you that our prices have constantly been reduced over the last 10 years.

Maintenence

Maintenance is inclusive and all haedware and software is maintained on a regular basis.

Support

Software support is available at 3 levels Bronze, Silver and Gold.

Silver:  (Easyrent Inclusive) Telephone support Monday – Friday 8:00am to 7:30pm (excluding bank holidays).

Gold: Telephone support 24 hours (168 hours a week) 24 hour support call centre.

Totally free forum support 24 Hours a day

We offer a 24/7 totally free support for our software through the medium of the Diplomat Forums. Please register all your operators on this forum and participate in this totally free service. More often than not one of our technicians is present on the forum and you should get an answer to your query

And Finally.. Don’t panic..

Even if you have used your own equipment and it has failed we will get most systems back on line in minutes…

Diplomat Navigator and its data are extremely robust.

Important note:

To receive online support you must have internet access from every machine that you wish to be supported.